Policies, Procedures, and Guidelines
RiverCity Water Polo Club is committed to providing a safe, respectful, inclusive, and well-governed environment for all players, coaches, volunteers, families, officials, and visitors.
This page brings together the Club’s key policies, procedures, and guidance documents. These documents explain the standards we expect, how concerns can be raised, and how we support child safety, member protection, inclusion, fair participation, responsible communication, and good governance.
All members, parents and carers, players, coaches, managers, officials, volunteers, and committee members are encouraged to read the documents relevant to their role.
Child safety and member protection
The safety and wellbeing of children and young people is a priority for RiverCity Water Polo Club. Our child safe and member protection documents set out our expectations, responsibilities, and processes for keeping children safe and responding appropriately to concerns.
Documents:
- Child Safe Policy
- Code of Conduct
- Member Protection Policy
- Complaints Handling Procedure
- Recruitment & Screening Procedure
- Risk Management & Supervision Guidelines
Inclusion, diversity, and participation
We want RiverCity to be a welcoming club where people can participate in water polo in a positive, respectful, and development-focused environment.
Documents:
- Inclusion & Diversity Policy
- Playing Time and Participation Guide
Communication, photography, and online conduct
These documents explain how we manage communication, social media, electronic messaging, photography, and image consent in a way that supports safety, privacy, and respect.
Documents:
- Social Media & Electronic Communication Policy
- Photography & Image Consent Policy
Raising a concern or making a complaint
If you have a concern about child safety, member behaviour, communication, selection, playing time, discrimination, bullying, harassment, photography, social media, or any other club matter, please raise it early so it can be handled appropriately.
Concerns can be raised with a coach, team manager, committee member, Member Protection Information Officer, Child Safety Officer, or through the Club’s formal complaints process.
For urgent child safety concerns, or if a child is at immediate risk, contact emergency services on 000.
For non-urgent club concerns, please refer to the Complaints Handling Procedure for the steps to follow.
Roles and responsibilities
Everyone involved in the Club has a role in creating a safe and positive environment.
Players are expected to participate respectfully, follow team and club expectations, and speak up if something does not feel right.
Parents and carers are expected to support positive participation, communicate respectfully, and help uphold the Club’s child safe and member protection standards.
Coaches, managers, officials, and volunteers are expected to model appropriate behaviour, follow Club policies and procedures, complete required screening and induction steps, and act on concerns.
Committee members are responsible for oversight, governance, record keeping, risk management, and ensuring the Club continues to improve its child safe practices.
Document list
Please refer to the current versions of the Club documents below:
- Child Safe Policy
- Code of Conduct
- Complaints Handling Procedure
- Inclusion & Diversity Policy
- Member Protection Policy
- Photography & Image Consent Policy
- Playing Time and Participation Guide
- Recruitment & Screening Procedure
- Risk Management & Supervision Guidelines
- Social Media & Electronic Communication Policy
Review and updates
These documents will be reviewed periodically and updated when required to reflect changes in law, sport requirements, Club operations, or good practice.
Where there is any inconsistency between a webpage summary and the attached policy, procedure, or guideline document, the current approved document applies.
Questions
For questions about these documents, please contact the RiverCity Water Polo Club committee.
